1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide, including:
• Name
• Phone number
• Email address
• Mailing address
• Appointment details
• Insurance information (when applicable)
b. Health Information
When necessary for treatment, scheduling, or communication, we may collect protected health information (PHI) in accordance with HIPAA regulations.
c. Website & Technical Information
Automatically collected data may include:
• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the Site
This information helps us improve website functionality and user experience.
2. How We Use Your Information
We use collected information to:
• Schedule and manage dental appointments
• Communicate with you regarding care, reminders, and follow-ups
• Respond to inquiries or requests
• Improve our website and services
• Comply with legal and regulatory obligations
We do not sell or rent your personal information.
3. SMS & Communication Consent (A2P 10DLC)
If you provide your phone number, you consent to receive text messages from Omnia Dental Care, which may include:
• Appointment reminders and confirmations
• Follow-up messages
• Important practice-related updates
Additional details:
• Message and data rates may apply
• You may opt out at any time by replying STOP
• You may request assistance by replying HELP
We do not share or sell phone numbers for marketing purposes.
4. HIPAA & Protected Health Information
Omnia Dental Care complies with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected is used only for treatment, payment, healthcare operations, and legally permitted purposes.
For full details regarding PHI use and disclosure, please refer to our Notice of Privacy Practices, available upon request.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
• Analyze website traffic
• Improve performance and usability
You may adjust your browser settings to disable cookies, though this may affect site functionality.
6. Information Sharing
We may share information only:
• With trusted service providers who assist in operations (e.g., scheduling software, IT services), under confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Omnia Dental Care or others
We do not share personal information for third-party advertising.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure.
However, no method of data transmission or storage can be guaranteed to be 100% secure.
8. Third-Party Links
Our Site may contain links to third-party websites. Omnia Dental Care is not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.
11. Contact Information
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact:
Omnia Dental Care
15911 Pomona Rincon Rd. Unit 120
Chino Hills, CA 91709
Phone: (909) 497-9449